If you wish to develop a retail enterprise, you must concurrently handle every day operations and take into account new methods. Automating sure features can unlock time to work on your corporation as a substitute of in it.
That’s the place Qvalon is available in. Find out how the tech firm helps retail companies on this week’s Small Enterprise Highlight.
What the Enterprise Does
Provides tech instruments for retail companies.
Andrey Podgornov, CEO of Qvalon instructed Small Enterprise Tendencies, “QVALON is a cloud-based resolution to assist retail companies monitor, handle and amplify every day operations.”
Extra particularly, the cellular software consists of instruments for a number of vital features, together with:
This enables managers to automate sure features as a substitute of doing all the things manually. The software additionally provides analytics and flags issues to assist companies discover extra environment friendly methods to finish duties.
Enterprise Area of interest
Offering real-time information on enterprise operations.
Retailers typically watch for quarterly information to make adjustments. However getting this info straight away permits you to regulate within the second. For instance, in case you discover plenty of customer support points at one location, you’ll be able to deal with coaching to enhance.
Podgornov says, “QVALON has been confirmed to assist operators enhance profitability and spend extra time specializing in what issues most – offering wonderful customer support experiences.”
How the Enterprise Bought Began
To assist the retail business sustain with client calls for.
Podgornov explains, “As know-how advances, clients count on retail companies to advance with it. On the similar time, retail chains have advanced administration constructions because of the varied merchandise, individuals, and processes concerned of their operations.
“We noticed the problem and the hole available in the market for the suitable tech to assist clear up the issue. So we developed a system that permits every particular person immediately liable for a process to obtain it on the proper time and in the suitable place based on beforehand described and standardized rules. Managers can now deal with creating and regulating these guidelines, not coping with a whole lot of recurring pressing conditions.”
Podgornov says, “Our first milestone was changing into THE chief in our native market (Russia), adopted by securing enterprise with the who’s who of main retail — and finally surpassing 14,000 complete places utilizing the platform.
“As we speak, we’re persevering with to develop and increase our footprint. QVALON now operates in seven international locations and is trusted by 75+ retailers together with Burger King, Quiksilver and Birch Espresso. In 2021, we opened our first U.S. workplace in New York Metropolis.”
Catering to retail companies with totally different niches.
Podgornov provides, “Catering to totally different audiences required consistency, fixed enchancment and at all times exhausting, measurable outcomes.”
Strive new issues.
Podgornov says, “We take a look at and we experiment. There is no such thing as a ‘fail.’ There’s at all times a outcome and a studying and the following experiment forward. Thus far, this methodology has pushed our success and we proceed to make use of this mannequin to develop.”
How They’d Spend an Further $100,000
Podgornov provides, “All of our greenbacks go towards constructing the following smartest thing to satisfy our clients’ wants.”
Preserve working to enhance.
Podgornov says, “We always problem not solely our product and the best way it really works, seems and feels — however ourselves. Motivation and dedication are core values of the corporate and its staff inside and outdoors the workplace. Our CTO, Boris, took this to coronary heart and have become a aggressive Ironman — following a profession taking part in soccer professionally.”
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Picture: QVALON, Andrew Podgornov and Boris Shkolnikov